QUICKREPAIRBENCH
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Repair shop software · 12 industries

#1 Repair POS forWireless shops.

AI RECEPTIONIST · 2 CALLS LIVE 14 REPAIRS ON THE BENCH
THE PLATFORM

Everything you expect. Plus a team that runs it.

Every tool a full repair-shop suite has, on one database. The AI employees work on top, so every call, check-in and order lands in the right place.

AI LAYERAI employeesRead and write the same tickets, stock and customers your staff use.
AI Receptionist AI Front Desk AI Parts Buyer AI Follow-up AI Marketing
REPAIR OSEverything an all-in-one hasUse it with or without the AI. Nothing is missing.
Repair tickets POS & invoicing Inventory & parts Customer CRM Appointments Technician app Warranty tracking Purchase orders Reports & analytics Multi-store
FOUNDATIONOne database
CUSTOMERS DEVICES TICKETS PARTS PAYMENTS MESSAGES
01 / AI EMPLOYEES

Five new hires. No onboarding.

Each one works inside QuickRepairbench with your price list, stock and tickets, so what it says and does is always up to date. You set the rules; they hand off to staff whenever you want.

NO. 01

AI Receptionist

Calls · WhatsApp · Web chat

Picks up every call and message in your shop’s voice. Quotes from your price list, books drop-offs and answers “is it ready yet?”

English, Spanish + 30 more Books into your calendar Hands off to staff on request
NO. 02

AI Front Desk

Intake · Check-in

Checks devices in at the counter. Model, IMEI, condition photos, passcode and a signed job card in under a minute.

Reads IMEI from a photo Flags locked or blacklisted devices Texts the job card
NO. 03

AI Parts Buyer

Inventory · Suppliers

Watches stock against booked repairs and reorders from the supplier with the best price and lead time.

Reserves parts per ticket Compares supplier prices Raises POs for approval
NO. 04

AI Follow-up

Updates · Reviews

Sends status updates and pay links, chases unclaimed devices and asks happy customers for a review.

“Ready” message with pay link Warranty reminders Review requests after pickup
NO. 05

AI Marketing

Campaigns · Win-back

Finds customers due a battery or screen protector and runs campaigns that bring them back.

Segments by device history Writes and schedules campaigns Reports bookings per campaign
02 / HOW A REPAIR FLOWS

From first ring to five stars.

One ticket follows the device the whole way. AI employees handle the handoffs; your team handles the repair.

  1. 01

    Customer reaches out

    Call, WhatsApp or web chat. Answered instantly, quoted from your price list, booked in.

    AI Receptionist
  2. 02

    Device check-in

    Model, IMEI, condition photos, passcode and a signed job card.

    AI Front Desk Counter staff
  3. 03

    Diagnose & quote

    Tech logs the fault; the quote goes out for approval by message.

    Technician
  4. 04

    Parts ready

    Parts reserved to the ticket, or reordered from the best supplier.

    AI Parts Buyer
  5. 05

    Repair & QC

    Checklists, photos and timers in the technician app.

    Technician
  6. 06

    Pickup & review

    “Ready” message, pay link, warranty card, then a review request.

    AI Follow-up
03 / PRODUCT

Everything the shop runs on.

Not a chatbot bolted onto old software. The AI and the tools share one database, so a booked call is already a ticket, and a ticket already knows its parts.

Repair tickets and job cards

Intake, diagnosis, quote approval, parts, QC and pickup on one ticket. Condition photos, passcodes and signatures attached. Customers get live status without calling.

Explore tickets
TICKET #SB-2291 IN REPAIR
iPhone 14 Pro · Space Black Screen replacement · OEM display · 90-day warranty
BOOKED
IN
QUOTED
REPAIR
READY
CustomerJordan Lee · via WhatsApp
Quote$189.00 · approved 10:14
PartsScreen assembly · reserved, bin A-12
TechnicianSam K. · bench 2
AI Follow-up will message Jordan with a pay link when QC passes.
04 / IN THE FIRST 90 DAYS
24/7 Calls and messages answered
62s Average device check-in
+31% More repairs booked from inbound calls
9h Saved per technician, every week
Median across QuickRepairbench shops, measured 90 days after go-live.
05 / SHOPS ON QUICKREPAIRBENCH

From one counter to forty.

1 STORE
“We used to miss a third of our Saturday calls. Now every one gets picked up, and most of them get booked.”
Danny Alvarez Owner · FixPoint, Brooklyn, NY
12 STORES
“Check-in went from five minutes to one. The job card is done before the customer finishes explaining.”
Marcus Reed Operations lead · Mobile Clinic, Austin, TX
40 STORES
“We rolled QuickRepairbench out to 40 franchisees in a week. Same price book and the same process in every store.”
Jenna Walsh Franchise director · RePhone, Miami, FL
06 / INTEGRATIONS

Plugs into what you already use.

Payments, accounting, messaging and parts suppliers, connected in a few clicks. Open API for everything else.

All integrations
MESSAGING WhatsApp Business
VOICE Twilio
PAYMENTS Stripe
PAYMENTS Clover
PAYMENTS Square
PAYMENTS PayPal
ACCOUNTING QuickBooks
ACCOUNTING Xero
REVIEWS Google Business
FINANCING Affirm
AUTOMATION Zapier
EMAIL Gmail & Outlook
07 / FAQ

Questions, answered.

Something else? Talk to the team.

It speaks in a natural voice, uses your shop name and price list, and hands off to a person whenever a caller asks or a question falls outside the rules you set.

Open tomorrow fully staffed.

Start with the AI receptionist today. Add tickets, POS and the rest of the team when you're ready.

14 DAYS FREE · NO CARD REQUIRED