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Wireless Store Software

Wireless shop management software that rings up a prepaid refill, a new case and a screen repair on one ticket, and tracks every handset by IMEI.

FROM $39 / STORE / MO · UNLIMITED USERS · 14 DAYS FREE
wireless repair bench
WORK ORDER #SB-4412DIAGNOSING
Galaxy A15 · prepaidCharge port repair + $40 refill · Luis Garcia
01 / WORKFLOW

Manage wireless repair jobs end-to-end.

Every phone follows the same six stages on one ticket, and the customer is updated at each one. Hover to pause, click a stage to jump.

STAGE 01 / 06

Intake

Customer ID, handset IMEI and plan details at the counter

WORK ORDER #SB-4412CHECKED IN
Galaxy A15 · prepaidCharge port repair + $40 refill · Luis Garcia
Refill$40.00 · on invoice
PartUSB-C port
SIMSwap logged · ID checked
Quote$119.00
02 / ONE SYSTEM

Parts, quotes, checkout and updates in one place.

The same record runs from the shelf to the invoice to the customer’s phone. Each tab rotates on its own; click to hold one.

INVENTORY · DOWNTOWNLIVE STOCK
Parts for this week’s jobs
Moto G Play 2024 · prepaid8 handsets · by IMEI
Nano SIM cards120 in stock
Clear MagSafe cases24 in stock
03 / AI RECEPTIONIST

AI voice intake that answers your phone 24/7.

The AI Receptionist quotes from your wireless price list, books drop-offs and answers status calls from the ticket. Calls aren’t metered, and it hands off to your team whenever you set a rule.

  • Answers calls, WhatsApp and web chat in English, Spanish and 30+ languages
  • Opens a draft work order from every call
  • Recordings and transcripts saved to the customer record
Meet all five AI employees
AI Receptionist AI ReceptionistLIVE CALL · 00:07
CALLERCan I refill my prepaid plan there and get my charger port looked at?
AIYes, both. Port repairs on most Galaxy A models are $79, and we do refills at the counter.
CALLERGreat, I’ll come by after work.
AIWe’re open until 8 PM. I’ve texted you our address.
04 / BUILT FOR WIRELESS STORES

What a wireless shop needs that generic POS doesn’t.

Prepaid refills + repairs + activations in one register, built into the ticket rather than bolted on.

01

Prepaid refills at the POS

Refills and bill payments ring up on the same invoice as repairs and accessories.

02

Activations and SIM swaps

Log every activation and swap with customer ID and staff initials for compliance.

03

Handset inventory by IMEI

Every handset is tracked by IMEI from receiving to sale or return.

04

Accessory attach

Cases and chargers suggested at checkout, with margins in reports.

05 / WHY QUICKREPAIRBENCH

Why wireless stores choose QuickRepairbench.

The complaints we hear most about repair shop software are price hikes, per-seat fees, metered AI and a weak mobile app. We built against all four.

$39Flat per storeUnlimited users on every plan. No per-seat fees as your team grows.
24/7AI calls not meteredNo per-call or per-minute charges on the front desk.
iOSA real app for the benchNative iOS and Android apps, plus the web. Works through an internet outage.
1 dayFree data importFrom spreadsheets, RepairShopr or RepairDesk, with a US-based specialist.
06 / FAQ

Wireless Store Software FAQ

Something else? Talk to a specialist.

Wireless carrier stores use POS software that handles prepaid refills, activations, SIM swaps, handset inventory by IMEI and accessory sales. QuickRepairbench adds repair ticketing, so the same register handles repairs.

Run your wireless shop on QuickRepairbench.

Import your customers and open jobs in an afternoon. 14 days free, no card required.