01
IMEI and serial capture
Scan or photograph the IMEI at intake. Every repair is tied to the device, not just the customer.
Cell Phone Repair Shop Software
Cell phone repair shop software that checks the IMEI at intake, reserves the screen before the customer leaves, and answers “is it ready yet?” calls for you.
FROM $39 / STORE / MO · UNLIMITED USERS · 14 DAYS FREE
WORK ORDER #SB-4410DIAGNOSING
iPhone 15 Pro · Natural TitaniumScreen replacement · Maya Ortiz
ONE SYSTEM, TWELVE TRADES
01 / WORKFLOW
Manage cell phone repair jobs end-to-end.
Every phone follows the same six stages on one ticket, and the customer is updated at each one. Hover to pause, click a stage to jump.
STAGE 01 / 06
Intake
Model and IMEI from one photo, blacklist check, passcode stored encrypted
WORK ORDER #SB-4410CHECKED IN
iPhone 15 Pro · Natural TitaniumScreen replacement · Maya Ortiz
IMEI35•••••••2291 · clean
PartOLED assembly · bin A-12
Warranty90 days
Quote$249.00
02 / ONE SYSTEM
Parts, quotes, checkout and updates in one place.
The same record runs from the shelf to the invoice to the customer’s phone. Each tab rotates on its own; click to hold one.
INVENTORY · DOWNTOWNLIVE STOCK
Parts for this week’s jobs
iPhone 15 Pro OLED · bin A-124 in stock · 2 reserved
Galaxy S24 battery · bin B-0311 in stock
USB-C port flex · bin C-07Low · reorder drafted
03 / AI RECEPTIONIST
AI voice intake that answers your phone 24/7.
The AI Receptionist quotes from your cell phone price list, books drop-offs and answers status calls from the ticket. Calls aren’t metered, and it hands off to your team whenever you set a rule.
- Answers calls, WhatsApp and web chat in English, Spanish and 30+ languages
- Opens a draft work order from every call
- Recordings and transcripts saved to the customer record
AI ReceptionistLIVE CALL · 00:07
CALLERHi, how much to fix a cracked iPhone 15 Pro screen?
AIIt’s $249 with a 90-day warranty, and most are done in about an hour. Want me to book you in?
CALLERYes, this afternoon if you can.
AIYou’re booked for 3:30 PM at Downtown. I’ve texted you a confirmation.
04 / BUILT FOR CELL PHONE REPAIR
What a cell phone shop needs that generic POS doesn’t.
IMEI tracking + AI phone intake + parts lookup, built into the ticket rather than bolted on.
02
Blacklist check
Flag lost or stolen devices before you accept them, with the result saved to the ticket.
03
Trade-ins and buybacks
Grade, price and stock used phones in the same system you repair them in.
04
Accessory attach at checkout
Cases, glass and chargers suggested on the invoice, not forgotten at the counter.
05 / WHY QUICKREPAIRBENCH
Why cell phone repair shops choose QuickRepairbench.
The complaints we hear most about repair shop software are price hikes, per-seat fees, metered AI and a weak mobile app. We built against all four.
$39Flat per storeUnlimited users on every plan. No per-seat fees as your team grows.
24/7AI calls not meteredNo per-call or per-minute charges on the front desk.
iOSA real app for the benchNative iOS and Android apps, plus the web. Works through an internet outage.
1 dayFree data importFrom spreadsheets, RepairShopr or RepairDesk, with a US-based specialist.
The best cell phone repair shop software combines repair ticketing, IMEI tracking, parts inventory, POS and customer text updates in one system. Look for flat per-store pricing without per-user fees, a working iOS and Android app for the bench, and an AI receptionist that answers calls so technicians are not pulled away from repairs.
07 / MORE INDUSTRIES
