01
Customer’s own description
Record the item in the customer’s words alongside your appraisal notes.
Jewelry Repair Shop Software
Jewelry repair software that records the metal, stones, weight and condition of every piece in the customer’s words and your photos, before it leaves their hand.
FROM $39 / STORE / MO · UNLIMITED USERS · 14 DAYS FREE
WORK ORDER #SB-4415DIAGNOSING
14k yellow gold ringResize 6 → 7.5 · Grace Liu
ONE SYSTEM, TWELVE TRADES
01 / WORKFLOW
Manage jewelry repair jobs end-to-end.
Every piece follows the same six stages on one ticket, and the customer is updated at each one. Hover to pause, click a stage to jump.
STAGE 01 / 06
Intake
Customer’s description, metal, stones, weight and photos
WORK ORDER #SB-4415CHECKED IN
14k yellow gold ringResize 6 → 7.5 · Grace Liu
Weight3.2 g at intake
Stones1 × 0.25 ct · photographed
MaterialGold stock · 0.8 g
Quote$95.00
02 / ONE SYSTEM
Parts, quotes, checkout and updates in one place.
The same record runs from the shelf to the invoice to the customer’s phone. Each tab rotates on its own; click to hold one.
INVENTORY · DOWNTOWNLIVE STOCK
Parts for this week’s jobs
14k yellow gold sizing stock42 g on hand
Lobster clasps · 14k18 in stock
Prong tips · platinumLow · reorder drafted
03 / AI RECEPTIONIST
AI voice intake that answers your phone 24/7.
The AI Receptionist quotes from your jewelry price list, books drop-offs and answers status calls from the ticket. Calls aren’t metered, and it hands off to your team whenever you set a rule.
- Answers calls, WhatsApp and web chat in English, Spanish and 30+ languages
- Opens a draft work order from every call
- Recordings and transcripts saved to the customer record
AI ReceptionistLIVE CALL · 00:07
CALLERCan you resize my wedding ring before Saturday?
AIYes. Gold ring resizing starts at $65 and usually takes 2–3 days. Can you bring it in tomorrow?
CALLERTomorrow at 10.
AIYou’re booked. Please bring the ring so we can confirm the size.
04 / BUILT FOR JEWELRY REPAIR
What a jewelry shop needs that generic POS doesn’t.
Customer description of the item + condition photos, built into the ticket rather than bolted on.
02
Weight in and out
Log weight at intake and pickup so every gram is accounted for.
03
Condition photos
Photos under magnification, attached to the ticket and signed for.
04
Repair and retail together
Sell jewelry and take repairs on the same POS and customer record.
05 / WHY QUICKREPAIRBENCH
Why jewelry repair shops choose QuickRepairbench.
The complaints we hear most about repair shop software are price hikes, per-seat fees, metered AI and a weak mobile app. We built against all four.
$39Flat per storeUnlimited users on every plan. No per-seat fees as your team grows.
24/7AI calls not meteredNo per-call or per-minute charges on the front desk.
iOSA real app for the benchNative iOS and Android apps, plus the web. Works through an internet outage.
1 dayFree data importFrom spreadsheets, RepairShopr or RepairDesk, with a US-based specialist.
A jewelry repair shop should use software that records each item’s description, metal, stones, weight and condition photos at intake, tracks the repair to pickup, and handles retail sales. QuickRepairbench does all of this in one system.
07 / MORE INDUSTRIES
