How do you handle manufacturer warranty (Milwaukee, DeWalt, Makita)?

Check the tool’s serial and purchase date at intake, file the claim from the ticket and track the reimbursement. QuickRepairbench keeps each brand’s claims in one list.

Can I track tool serial numbers and warranty claims?

Yes. QuickRepairbench records every tool serial with its repairs and warranty claims.

How do you manage a high-volume cordless tool swap program?

Track swap stock separately, log each swap against the customer and the returned tool, and process returns in batches. QuickRepairbench reports swap volume by brand.

Power Tool Repair Shop Software

Power tool repair software for drills, saws and grinders, with serial tracking and manufacturer warranty claims filed from the ticket.

Start free trial Book a demo

FROM $39 / STORE / MO · UNLIMITED USERS · 14 DAYS FREE

WORK ORDER #SB-4421DIAGNOSING

DeWalt DCD791 drillMotor brushes + chuck · Tony Russo

ONE SYSTEM, TWELVE TRADES

01 / WORKFLOW

Manage power tool repair jobs end-to-end.

Every tool follows the same six stages on one ticket, and the customer is updated at each one. Hover to pause, click a stage to jump.

STAGE 01 / 06

Intake

Tool serial and purchase date checked for warranty

WORK ORDER #SB-4421CHECKED IN

DeWalt DCD791 drillMotor brushes + chuck · Tony Russo

Serial2024-•••-418

WarrantyClaim filed with brand

PartsBrush set · keyless chuck

Quote$68.00

02 / ONE SYSTEM

Parts, quotes, checkout and updates in one place.

The same record runs from the shelf to the invoice to the customer’s phone. Each tab rotates on its own; click to hold one.

INVENTORY · DOWNTOWNLIVE STOCK

Parts for this week’s jobs

DeWalt brush set · bin T-0312 in stock

Keyless chuck 1/2 in6 in stock

Milwaukee M18 switchLow · reorder drafted

03 / AI RECEPTIONIST

AI voice intake that answers your phone 24/7.

The AI Receptionist quotes from your power tool price list, books drop-offs and answers status calls from the ticket. Calls aren’t metered, and it hands off to your team whenever you set a rule.

Answers calls, WhatsApp and web chat in English, Spanish and 30+ languages
Opens a draft work order from every call
Recordings and transcripts saved to the customer record

Meet all five AI employees

AI ReceptionistLIVE CALL · 00:07

CALLERMy DeWalt drill is sparking. Is that covered under warranty?

AIIt may be. Bring it in with the serial and proof of purchase and we’ll check while you wait.

CALLEROkay, today at 3.

AIYou’re booked for 3 PM.

04 / BUILT FOR POWER TOOL REPAIR

What a power tool shop needs that generic POS doesn’t.

Manufacturer warranty (Milwaukee, DeWalt, Makita), built into the ticket rather than bolted on.

Manufacturer warranty claims

File and track Milwaukee, DeWalt and Makita claims from the ticket.

Tool serial tracking

Every tool’s serial and service history, searchable at the counter.

Swap programs

Run high-volume cordless swap programs with stock tracking.

Contractor accounts

Net terms and tool lists for contractor customers.

05 / WHY QUICKREPAIRBENCH

Why power tool repair shops choose QuickRepairbench.

The complaints we hear most about repair shop software are price hikes, per-seat fees, metered AI and a weak mobile app. We built against all four.

$39Flat per storeUnlimited users on every plan. No per-seat fees as your team grows.

24/7AI calls not meteredNo per-call or per-minute charges on the front desk.

iOSA real app for the benchNative iOS and Android apps, plus the web. Works through an internet outage.

1 dayFree data importFrom spreadsheets, RepairShopr or RepairDesk, with a US-based specialist.

Compare with RepairShopr Compare with RepairDesk Power Tool Repair Shop Software pricing

06 / FAQ

Power Tool Repair Shop Software FAQ

Something else? Talk to a specialist.

Power tool repair shops use work order software that tracks tool serials, files manufacturer warranty claims, manages parts and handles invoicing. QuickRepairbench does all of this in one system.